SpringHill Suites by Marriott Cincinnati Midtown Guest Reviews
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Pamela, Springfield, visiting Heritage Bank Center
The hotel was nice and clean; the staff was very polite and I had a lovely room in the best spot, close to the door. I will be back.
Liked: The nice clean room and courteous staff.
Disliked: Nothing.
Katie Fri, 1 August 2025
A great place to stay...
Liked: The hotel was clean, the parking lot was secure, the staff were super friendly. It is close by (short drive) to the downtown area. Breakfast was good. They had already gotten the air conditioning on in the room before we arrived so the room was comfortable.
Disliked: One of the staff members managing the breakfast bar wasn’t super friendly and was snapping at guests for not understanding how to work the waffle machine.
Leslie Thu, 31 July 2025
Very good
Liked: The hospitality given by Paul the evening manager, Vivian @ the front desk and Carlos the maintenance man. Everyone was very nice and accommodating.
Disliked: Everything met my expectations, the value of hotel for length of stay was good, the people were nice, And the breakfast was decent...
Diamond Sun, 27 July 2025
Amazing staff and comfortable rooms
Liked: The staff was very friendly. The room was comfortable and quiet. Breakfast was great.
Disliked: The hallways were very hot, glass shattered in parking lot
Nishanth Sat, 26 July 2025
Superb
Jane Fri, 25 July 2025
Very expensive for what you...
Liked: Excellent front desk staff, location was good. Nice lobby and bar area.
Disliked: Breakfast poor and only open until 09.30 at which point everything was gone, very rude breakfast and cleaning staff, room was not cleaned or beds made every day, noisy rooms, dirty sofas in rooms, v expensive bar.
Kaylee Mon, 21 July 2025
Poor
Liked: The room was very clean and quiet despite being next to the interstate.
Disliked: Moldy food, waffle batter was so thin that they weren't cooking properly, employee dealing with the food had a very bad attitude. We ended up not even eating at all.
Celeste Mon, 21 July 2025
Very good
Melsa Tue, 15 July 2025
Overall, I'm satisfied with my...
Liked: Clean facility and truly we feel at home. Breakfast meal is so good.
Disliked: There's this black american lady that I felt is very condescending. When I accidentally dropped the handle of the waffle maker because it was hot and heavy, instead of helping me how to fix it, she scolded me and showed a intimidating attitude.
Jerimie Sun, 29 June 2025
Nice place to stay
Liked: Friendly staff and cleanliness.
Disliked: N/A
Edward Sun, 22 June 2025
The stay was comfortable and...
Liked: Nice location and clean
Disliked: N/a