SpringHill Suites by Marriott Chicago O'Hare

Enjoyed our stay. Hotel location is nicely located - accessible to downtown.

I had an OK stay here. Not much to do in the immediate area. I would not want to stay here for more than one night. The staff were really good though. I was impressed by the services they provided.

Liked: Clean hotel. Nice staff. Very accommodating.
Disliked: Hotel needs updating. Breakfast was not very good.

It was a good location for O'Hare ORD and our downtown destination. Loved Outback Steakhouse for dinner. For someone who does not take the opportunity to travel often, I would recommend this hotel. Very enjoyable.

Liked: Rooms were spacious and clean. Lobby and breakfast area were very welcoming. Did not have time to use pool or fitness areas, but they were nice and enjoyed by other guests. Breakfast was awesome - something for everyone and very well maintained.
Disliked: Rooms could use some updating, especially the bathroom - just a little tired looking.

Great staff and service but...

Liked: The breakfast was really good.
Disliked: The Parking is NOT free

Very good

Exceptional

Liked: The front desk staff were very friendly, welcoming and helpful. There was alot of parking also. The shuttle bus to the airport is a big bonus and the driver helped with the bags. I really liked the big windows in the rooms and they were clean also.The whole hotel was clean inside and outside.
Disliked: The breakfast wasn't that good. The oatmeal was pretty runny also.

Passable

Pleasant

Very good

Very good

Liked: Nice to have a family room so the kids got a bed each. Breakfast buffet more than ample.

Exceptional

Not the Marriot reputation

Liked: Nothing really
Disliked: Too far from everything, shuttle only goes to and from airport, breakfast was bland and rubbery. The staff was ok but didn’t make my stay memorable