Enjoyed our stay. Hotel location is nicely located - accessible to downtown.

I had an OK stay here. Not much to do in the immediate area. I would not want to stay here for more than one night. The staff were really good though. I was impressed by the services they provided.

Liked: Clean hotel. Nice staff. Very accommodating.
Disliked: Hotel needs updating. Breakfast was not very good.

It was a good location for O'Hare ORD and our downtown destination. Loved Outback Steakhouse for dinner. For someone who does not take the opportunity to travel often, I would recommend this hotel. Very enjoyable.

Liked: Rooms were spacious and clean. Lobby and breakfast area were very welcoming. Did not have time to use pool or fitness areas, but they were nice and enjoyed by other guests. Breakfast was awesome - something for everyone and very well maintained.
Disliked: Rooms could use some updating, especially the bathroom - just a little tired looking.

Exceptional

A few rough edges but...

Liked: Breakfast was okay. Pool was clean.
Disliked: Coffee was removed from the breakfast area too quickly. Unable to get housekeeping assistance so we had to empty our own trash daily. The tax on our parking fee was exorbitant! People next door sneaked in their dog, which barked and whined when they left it alone. Staff did handle that fairly quickly.

Very good

Exceptional

Superb

Liked: It would be nice to have light take with you breakfast after 4 am with flights

Passable

Liked: We liked the location and most of the staff was great.
Disliked: Overall my complaints are that we were never told about the parking fee at ck in, the room was dirty when we got in it. Stains on sheets on the pull out couch and candy and wrappers on the floor, random stains and smears on walls. The worst part was me vehicle was damaged in the parking lot and their agents any cameras outside.

Passable

Disliked: the truth is that the parking lots charge you for the park and there is nowhere to park your car and the parking lot below is horrible

Very good

Liked: The room size was great for our party of adults n kidsThe breakfast was good Location was very convenient being closer to the further part of town.Efficient with room service + house keeping.
Disliked: Aged rooms.. carpets could do with replacement.

Very good