Enjoyed our stay. Hotel location is nicely located - accessible to downtown.

I had an OK stay here. Not much to do in the immediate area. I would not want to stay here for more than one night. The staff were really good though. I was impressed by the services they provided.

Liked: Clean hotel. Nice staff. Very accommodating.
Disliked: Hotel needs updating. Breakfast was not very good.

It was a good location for O'Hare ORD and our downtown destination. Loved Outback Steakhouse for dinner. For someone who does not take the opportunity to travel often, I would recommend this hotel. Very enjoyable.

Liked: Rooms were spacious and clean. Lobby and breakfast area were very welcoming. Did not have time to use pool or fitness areas, but they were nice and enjoyed by other guests. Breakfast was awesome - something for everyone and very well maintained.
Disliked: Rooms could use some updating, especially the bathroom - just a little tired looking.

Not that great

Liked: The Property was nice.
Disliked: The staff was very rude, had the worst attitude as soon as we walked in, also I was charged a parking spot fee when I specifically told the person checking us in that we took a Uber, it was a whole $30 extra. Never staying there again.

Good

Liked: room was clean
Disliked: We had to wait for about one hour and a half to be checked in. It seems when there was shift change the incoming staff were not told we were waiting to be checked in.

Superb

Liked: Friendly and breakfast works
Disliked: Parking when the restaurant is busy can be difficult

Good

Exceptional

Disappointing

Very good

Liked: The pool was very good

Exceptional

Superb