SpringHill Suites by Marriott Chicago Downtown/River North Guest Reviews
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2.9 miles from Chicago centre |
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Bryan Sun, 10 March 2024
Superb
Shauntae Tue, 5 March 2024
Exceptional
Kelsey Mon, 4 March 2024
Kind staff, but small rooms...
Liked: Staff was kind upon check in and throughout the stay. The location is perfect for wandering the city. Breakfast was good and kept stocked.
Disliked: The room felt incredibly tight and small and you could hear everything that was happening out in the hall. Feels like the price of the room was way higher than it should have been.
Ethan Mon, 4 March 2024
Best hotel location and service!
Liked: Great potatoes the first day and spicy sausage .
Disliked: Keeping breakfast menu consistent with the potatoes and spicy sausage.
Prasanna Fri, 1 March 2024
Cozy place and Close to...
Liked: Good location. Easy access to many locations.
Disliked: Parking was not available
Tracey Tue, 27 February 2024
Exceptional
Vernetta Mon, 26 February 2024
Not Worth The Price, Staff...
Liked: The location and the bar. The bar had good food and drinks, reasonably priced.
Disliked: Reserved my suite over a month ago with a city few. Got there, the room wasn't ready, told to come back after 4, at 5:30 STILL not ready. He said they were trying to get people out of the room, but check-out is at 11am, so why were they still there at 5:30pm? We took a different room because we had a show to go to, needed to shower and change. The front desk person said he would give me a whole $9 off the room and a late check-out (12pm) for the inconvenience. He lied and said check-out was 10am when it's really 11am, so tried to pretend like he was giving us 2 hrs. Layout of the room weird, toilet kept running, could hear ALL of the noise from the street, sofa sleeper all springs (whole body ached in the morning), and panel peeling from desk. Told this to the front desk clerk in the morning, she tells me they had overbooked, gave my room away and would give me a $60 credit. Got the bill and they only knocked approximately $34. She lied also.
Qarei Mon, 26 February 2024
Exceptional
Liked: Great hotel great location ,staff excellent thanks Jessica for checking and for your help really all was wonderful
Disliked: No comment
Hillery Mon, 26 February 2024
Peace at times
Liked: I love the view outside my window being up high. It allowed me to enjoy the city lights
Disliked: The noise of the streets. All night long. And not knowing the unknown of the hotel.
Michael Sun, 25 February 2024
Superb
Liked: Staff was super friendly and helpful. Location and parking was easy. Good breakfast and good bar.