Name: SpringHill Suites by Marriott Bozeman
Address: 1601 Baxter Lane, Bozeman, MT
Telephone: (888) 323-5826
Rating: 4.5

Poor

Liked: Your workers are truly incredible. So helpful and welcoming. They are so kind and deserve massive raises. You cant charge $330 for a random weekday night and then turn around and pay them $15/hour. They need at least $40/hour. Luxury hotel comes with luxury wages. Pay them what they're worth
Disliked: Your breakfast needs some carbs to go with the bacon and eggs. Im thinking hashbrowns or tortillas. Maybe even some waffles or pancakes. Also, itd be nice if breakfast was ready at 6 am (even on weekends) because I have to be at work by 7 am (I travel all the time to Bozeman for work). Yes, I choose my hotels based on breakfast and may not come back to yours in the future. Also, the water dispenser by the pool is nasty. The cold water button spews nasty tasting luke-warm water. Tastes like you just grabbed it from the pool. Either fix the machine or get rid of it LOL. Also, nobody likes sliding bathroom doors. Get a real door with a real lock

Excellent lodging in close proximity...

Liked: Loved the atmosphere and decor. The lobby and eating area was very inviting.

Comfortable clean rooms.

Liked: Comfortable and clean rooms. This hotel has all that you need when in the road.

Exceptional

We were disappointed by our...

Liked: The beds were comfortable and clean. Plenty of space for 5 people in 1 room. Big closet.
Disliked: The front desk staff looked like he had just rolled out of bed and was at the beginning of his shift. His shirt was heavily rumpled, hair tangled, and attitude was short and rude. The next morning we came down for breakfast at 730 and most of the food was gone. Some things were never replaced. The replacing batch of eggs was soupy and very unappetizing. We spent a half hour between waiting and eating what was available and left hungry. One person in our party took a shower at 11pm and didn't have much hot water. Three of us took showers in the morning, and the third complained of not having enough hot water.

Exceptional

Liked: Very sweet receptionist came and gave us extra towels late at night as we had a late checkin. We r yet to try the breakfast.
Disliked: Everything was great

Beautiful hotel with big rooms....

Liked: Breakfast was like most hotel breakfasts. They did have real plates and silverware. The pool/ hot tub area was nice and relaxing
Disliked: I wish we would have had a few more choices at breakfast. Yogurt with fresh fruit. A pancake machine would be nice also

Exceptional

I would definitely stay again...

Liked: I liked how close to the airport it was as well as the amenities of Bozeman itself. And the floor plan of our room was amazing
Disliked: The bed was super comfortable. I enjoyed being informed about what time the restaurant area closed and opened in the morning for breakfast and in the evening for the bar. The property itself had Mountain View’s and was not on a super busy highway so it was quiet at night. The breakfast was also very yummy and had great options and the staff was vigilant the whole time making sure to restock or refill anything that got used up.