SpringHill Suites by Marriott Boca Raton

We didn’t make this one....

Liked: Nothing we didn’t even go, I did show up to the parking lot as my husband and I sat there waiting around 2am, we couldn’t help but notice almost all the rooms and hotel are under construction
Disliked: I didn’t like the night auditor whom refused to give out her name, she also stated she didn’t work for Marriott, she said only booking.com can give refunds then hangs up on me

Good location good breakfast and...

Liked: Location, breakfast,great staff

All in all, I would...

Liked: The room was fantastic. Lots of light, the beds were comfortable, and white clean sheets. The breakfast was ok. I have had better. Lots of choices, and we ate something different every morning. The staff was incredibly friendly. Always smiling.
Disliked: Renovations. No mention of this on their site, and the hammering until 6pm was a bit annoying. I think they should definitely let the customers know or offer a reduction in price.

Pleasant

Too noisy for my taste.

Liked: Breakfast was included and their are 2 sinks in the room. Shower had good pressure.
Disliked: These is so much construction going on and they don’t t have earplugs. Beds are small.

Not happy

Liked: Location
Disliked: No early check in- check in was at 4, when I called to ask if we could check in early they said we are at full capacity but the parking lot was completely empty,as soon as I walked in this lady says we are not checking in early i never asked, I was just going to wait patiently, I went to use the bathroom it was closed due to being renovated , as we were driving in we had to dodge trees blocking the entrance due to landscaping and renovations were being done after check in so all we could here was banging and drilling, this should be disclosed during making a booking. After driving a while I think a bathroom should be accessible to customers, bad experience

Springhill review

Liked: The service
Disliked: Nothing

Exceptional

Exceptional