SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor Guest Reviews
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< 0.1 miles from Baltimore centre |
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Verified Hotel Guest Sun, 14 April 2024
Liked: The staff was outstanding. One was more accommodating than the other. Cannot say enough about them. However, the room was cold, maintenance had to be called, and even then I couldn't adjust the thermostat. The valet cost for parking was ridiculous.
Disliked: Get rid of the valet parking
Heather Sat, 13 April 2024
Good location and served its...
Liked: Staff was nice and helpful, walking distance to CFG Arena
Disliked: Rickety elevator, carpet coming up in room, no onsite parking-you have to pay $70 for weekend parking and walk to it. No place for dogs to use the bathroom other than mulch beds with no pet station. Sketchy people on streets
Ann Sat, 13 April 2024
Superb
Liked: Good
Disliked: All Good
Sally Fri, 12 April 2024
Superb
Michael Fri, 12 April 2024
Overall it was okay.
Liked: Customer Service
Disliked: The Breakfast
Jcarralstovall Mon, 8 April 2024
Overall a great spot near...
Liked: Location is a positive mark for this hotel. It's in close proximity to inner harbor and other libations around the immediate area. The aesthetics of the hotel were interesting. A lot of Marble and high ceilings which make this location a very unique one. I read it was once a Bank, and I particularly love conversions like this. Especially the vault room on the lower level of the property. It's a very neat concept. Also, the Front desk staff and Valet team were courteous and very helpful.
Disliked: Parking of course. With any inner-city property, you'll always run into Price and limited options. You either have the choice of using the Valet service at this property for a fixed fee, or taking your chances with parking in the available lot next to the hotel whereby you're likely to pay heftier fees to park. There is no easily accessible means to the parking deck either. So be prepared to do some walking in order to get to the deck that the hotel recommends to use, if NOT using the Valet Services. Parking access in front of the building for check in / out, unloading, or even for the Valet service, is challenging as well. I found myself rounding the block a few times as a way to allow time for other guests' cars to clear the area. While I did appreciate the room size and the front living quarters with pullout sofa bed, and Kitchenette; there is still need for updating and improvements. The bathroom layout is odd and like none I've ever seen when traveling, and it's outdated. I have to give some leeway with that because it is an old structure, but I feel the room(s) could be updated in ways that make it better-accessible and efficient. The Bed in our room was unbalanced, and not comfortable. I dinged my ankle a few times on the frame the extends out from the sides under the mattress. Some minor adjustments here and there, and this review would look a lot different.
Angel Mon, 8 April 2024
Superb
Liked: The suite had a lot of space and it was clean
Delita Sat, 6 April 2024
Here for business with my...
Liked: Customer service at the deskSpacious roomPrime location
Disliked: Someone on property ask me and my kids if we wanted to buy percocets. Discovered stains on bedding, curtain and wall asked for service they never came
Neely Thu, 4 April 2024
Everything was fine for our...
Liked: The front desk staff was friendly when we checked in and out. Elevators were fast. Room was clean and beds were comfortable. Breakfast is included.
Disliked: The price for parking on booking.com was incorrect. So I was surprised to find out it was quite a bit more at check-in. Also the breakfast was just ok. Eggs and sausage were the only hot foods. Didn't seem the staff replaced items once they were gone. That was unfortunate.
Alin Wed, 3 April 2024
Ok
Liked: It was a nice experience, the hotel is a bit outdated but the rooms are quite nice. It was clean! Breakfast was indeed quite weak, not a lot of options (no vegetables), and most of the things were full of sugar.
Disliked: I was expecting to have a much more friendlier staff, the lady at the reception was ridiculously bored, to get a few words from her was very hard. Same with the breakfast lady, I've asked for some gluten-free options and she rolled her eyes.