SpringHill Suites by Marriott Bakersfield

Very good

Liked: Nice sized room, friendly staff. Outdoor pool was nice at the end of a hot day.
Disliked: Breakfast options were limited.

Very good

Superb

Very good

Liked: It worked in a pinch when we had to leave another place that didn't work out.

It was nice :)

Liked: The check in girl was wonderful….. the check out morning team was friendly!
Disliked: The thermostat would only go down to 70

Needed advance info of arriving...

Liked: Staff tried to be accommodating, they were apologetic to the circumstances of my room not having any hot water. The hot breakfast was very good, with a good variety of both hot and cold breakfast foods. coffee was also welcome. The staff did give me a key to a vacant room one day so that I could shower with hot water. They did offer me a room rate discount of 25%.
Disliked: When I arrived the hotel indicated that they overbooked rooms that had hot water. Mine did not have hot water. I wasn't advised ahead of time by Booking.com despite the hotel staff trying to contact them to advise me. They did not have two nights available in a room with hot water. So my only option was to stay in a room that did not have hot water. While they did give me a key to shower in another room one day, it was inconvenient to leave my room and return to shower. It seems odd that the problem was not solved within two-three days. Also on my way out to my vehicle, a skunk was running around the property and chased me to my car. While funny, he did not seem well. Glad to have made it to my car but he was preventing others from access to their vehicle.

We were treated as guests...

Liked: Friendly staffComfortable amenities Well maintained grounds

Good

Liked: generally all good
Disliked: shower water barely warm and low pressure. sad

Exceptional