SpringHill Suites by Marriott Ardmore

Everything was good

Liked: I didn't eat

Superb

Superb

Disliked: Didn't like the pillows. Bed to flat.

Exceptional

Very pleasant

Liked: Stay was very friendly
Disliked: The room above us stomped when walking around.

Mid!

Disliked: Front desk staff were great but House keeping staff is VERY poor. First room(306) was dirty. Soda drippings all over walls in different areas of the room. There was black hair shavings on the rest room wall. Ants were coming out of shower head, not sure if they were coming through the wall but that was very disturbing. Fridge still had food from old guest. Doesn’t look like they cleaned the toilet seats properly nor did they change the toilet paper roll. Greasy hand prints on walls and head board of both beds. It was just a mess! And I have pictures to prove it ALL! Also the Breakfast was great but the staff just isn’t to friendly. Just had a horrible attitude!

Bad

Disliked: I got charged for 2 rooms and only booked 1 thru Booking.com and they charged me again when I got there to check in

concert was amazing. Yay waffles

Liked: we usually stay here when we go to winstar for concert. Staff are always great. Coffee was great. Waffle maker a bonus. I repeat the staff are always helpful and kind. It has always been a safe place to stay which is why we usually return.
Disliked: Place is looking a bit tired. The bleach clashing with chemical smell is often present near elevator entrance. Weird colored grout in shower.Parking lot bright lights not a fan. Fridge in room was not working well...put stuff in it came back 2 hours later and it was warm. SO pulled fridge forward to allow air circulation and it improved the fridge's function. many hotel fridges have this problem.

Exceptional