SpringHill Suites by Marriott Ashburn Dulles North

Pretty good . I will...

Liked: rooms were good sized and well layed out . Very nice set up
Disliked: The PTAC unit struggled to cool the room down . i was on 4th floor and it was hot out . Maybe current temperature exceed the original design - before we had these extreme temperatures . Some to look at in today’s design and when the place is due for upgrade .

Nice buidling and room but...

Liked: Room size, i liked the shower and toilet areas were separated. We had a desk/lounge area in our room which was great for the business aspect of our trip. Breakfast was decent.
Disliked: I should start at the beginning. Upon arrival, they would not honor our room from the 3rd party site we booked with. They claimed they could not process the 3rd party card. Well, turns out after 30 mins on the phone with the 3rd party, that the hotel itself was upcharging me and thats why the charge wasnt going through. However they declined to speak with me about any of the cost and refusing my confirmation information. When they finally adjusted their prices to be what I had payed for 2 weeks prior we got into our room over an hour later than our check in. The website claimed they had a pool. SEVERAL sites for this particular hotel claimed it had a pool with pictures. The hotel itself had the "pool" signs up in the halls but alas, there was no pool. When I went to the front to ask i was told there has not been a pool in months. They told me this with an attitude like i lived there and should know. They told me the website does not claim to have a pool. They gaslit me about it until i got screenshots of the website of theirs and 3rd party with "pool included ". Our coffee pot in our room was absolutely disgusting and did not work properly. It was dripping the condensation of the steam into the cup no actual water from the tank being distributed into the cup. The room across from us had 2 small dogs barking frequently. Small thing but super annoying that the hand towel hook iin the bathroom is directly above the light switch. Meaning you are constantly knocking down the towel or searching under it for the light switch, not practical.

Passable

Liked: GOOD
Disliked: LIGHTING

Very good

Bad

Quiet stay, fairly clean other...

Liked: Breakfast was fine
Disliked: No hand soap in bathroom. Towels and wash clothes not fully stocked. Here 4 days with 2 wash clothes/ 2 towelsShower engage is ridiculous and awkward. Shouldn’t have to seek instructions to operate. Breakfast tables were dirty everyday. TV has annoying timer that doesn’t reset with “OK” button

Exceptional

Superb

Exceptional