Split Rock Resort

Superb

Very good

Totally disappointed, and I let...

Liked: Nothing
Disliked: My reservation on Booking said it included breakfast and when we arrived they told us it wasn't included, additionally the restaurant was closed, there was no open bar either, the water park is only on weekends, my reservation didn't say that either, the ice machines didn't work, the truth is they were the worst 4 days in a Booking hotel.

Pleasant

Liked: We had to wait a really long time to get assigned a room because they were behind on being cleaned. The facilities seemed very dated and a lot of the things in the water park were closed (slides, kids play area). The room was nice but we had someone open the door to our room somehow while we were still in bed at 8am without knocking and I can only assume it was the cleaning staff? Kind of scary.

Exceptional

Good

Exceptional

Superb

Awesome room! Checking in was...

Liked: Very nice room, our card didn't work but security was very nice and gave us a new card.
Disliked: Checking in!!! Went before 4pm but room wasn't ready went back at 4 there were 3 people a head of me (at least 10 in line when I finally got done) and waited over an hour! People were just walking up and getting out before us and one kept just walking up and holding up line waiting for her card. No one seemed to know what they were doing so that was terrible but did like everything else.