Spark by Hilton West Coxsackie

Convenient location off the interstate,...

Liked: Front Desk staff super helpful, very knowledgeable and friendly.
Disliked: N/A

Superb

Liked: Great front desk person!
Disliked: A little loud

Overpriced and terribly managed.

Liked: The gentleman working the front desk when I checked in was fast, professional, kind, happy, and very helpful. He was able to remedy my immediate issues, like unclogging my shower drain and finding an ice bucket.
Disliked: I reserved a king room but when I arrived (6 pm as scheduled) no kings were available. My shower drain was plugged. (The desk staffer was able to fix it.) The toilet paper dispenser was falling off the wall. There is no carpet in the room, which is not ok, and the floors needed to be mopped. The rugs throughout the hotel common areas needed vaccuming. The parking lot needed sweeping. No amenities. No ice buckets in the room. The staff in the morning didn't bother looking up to see guests, let alone say hello. Breakfast consisted of cereal, bagels, yoghurt and fruit. The fruit was all over-ripe. The multiple rooms on the main floor that look like they were built for guest facilities are all storeage and linens-sorting, doors all open, in utter disorder. For $250 a night for one person, none of this is acceptable. Hilton? Not even close.

Exceptional

Decent

Liked: Breakfast was ok, although a step down from previous ownership. More options with prior hotel.
Disliked: No ice buckets. Stream TV only. Unable to watch my programs.

Exceptional

Very good

Look somewhere else to stay....

Liked: Clean bathroom
Disliked: It would have been nice to know that the entire hotel is being renovated.I was greeted by the construction workers when I walked into the stripped-down lobby.The hallways had construction materials and debris everywhere.The person who checked us in looked like she just walked in off the street while mentioning that she was doing laundry.Oh, and the breakfast is better at a gas station.

Superb