Spark by Hilton Springfield Southwest Guest Reviews
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Write a review
Michael Thu, 21 August 2025
Ants
Liked: Nothing
Disliked: The hotel had an odd odor throughout. It was dated and not very clean. The worst part was when we woke up in the morning we found ants crawling all over the table. That was enough for us, we left... It was expensive for what it was, we would definitely not recommend or stay there again.
Jack Mon, 18 August 2025
Misled and upset
Liked: Nothing
Disliked: It was a small, overpriced room. It had no microwave or coffee maker. The bathroom smelled of urine. Had 2 small bath towels. $261.00 and an additional $30.00 fee for deposit for one night. The so-called "breakfast " consisted of bagels and yogurt. I was totally disappointed and will not stay there or another one of your hotels.
Angel Fri, 15 August 2025
it was HELL!!
Liked: Breakfast was of however there were ants near the juice.
Disliked: It was my wedding day and my room was full of ants. I woke up to ant all over my dress. The front desk person told me that housekeeping had been short of staff. As if that should solve my issue. He also suggested that he spray my room and dress with bug spray. What was suppose to be a beautiful day was a complete nightmare!
Anonymous Wed, 13 August 2025
Was ok for 1 night....
Liked: basics
Disliked: There was no one at the desk when I checked in or out. I had to call a number that was on a note to get in my room.There was a large area of carpet that was soaked by the AC, and there was no chair at the desk.In the bathroom, the cover for the overflow in the tub was hanging off 1 screw.
Bryan Mon, 11 August 2025
Pleasant
Jennifer Sun, 10 August 2025
Overpriced for no more than...
Liked: Location was what we were looking for and the hotel was clean.
Disliked: Had hoped for better breakfast options. The pool was incredibly small. Definitely on the higher end price wise for not having better amenities!
Linda Sat, 9 August 2025
Worth the moneyeeeee
Liked: lovely room with comfrtable bad. Nice size television, nice bathroom. Staff was friendly and helpful.
Anonymous Sat, 9 August 2025
I would not stay again
Liked: Could have been better. Other places of the same price point or even less, offer better breakfast options.
Disliked: Our room was dirty as well as the shower had previous occupants wet wash cloth with hair on it. We contacted the front desk, and he immediately put us in a new room?
Cindy Wed, 6 August 2025
Very good
Liked: Friendly staff. Breakfast was decent. Bed was comfortable. Room was well cleaned.
Disliked: The smell was a little strong. Not sure if it was cleaning materials or just a fragrance thing they use. Seem like I'm much older facility. For Hilton I expected a little more.
Anonymous Tue, 5 August 2025
Superb