Spark by Hilton El Paso University

Nice for an overnight stay

Liked: The decor is bright and modern. The room had comfy beds. The A/C worked great! We had a view of the lake. All in all, it was fine for our overnight stay.
Disliked: The elevator was old for such a new place. The bathroom could use some touch-ups. There was no microwave in the room. Breakfast was pastries and coffee.

won't book it the next...

Liked: everything is old, bad smell
Disliked: Smell of the room

Disappointing

For the price it was...

Liked: Room was okay!
Disliked: The A/C was burly working it was kinda hot in the room. The carpet was very dirty and nasty feeling. The hotel needs a refresher

Poor

Disliked: Our carpet was wet and no hot water for our shower

Bad

Liked: Nothing because I was not able to stay
Disliked: Very upsetting, my reservation got cancelled without me knowing and by the time we got there there was nothing available it was almost 11 pm, customer service was terrible

Will never stay at a...

Liked: Terrible service, not clean, not good food.
Disliked: The staff was terrible. The rooms where not clean.

Terrible

Liked: Nothing everything was broken.
Disliked: We got two rooms. One of them was completely broken. We had to leave that room and sleep in one room

Very good

Liked: Customer service was great !