Name: Spark by Hilton Cleveland Beachwood
Address: 26300 Chagrin Boulevard, Beachwood, OH
Telephone: (888) 323-5826

Very good

Bad

Liked: Location only
Disliked: Staff were rude, i was bitten by a bug. One working elevator. The price was to high for all of the inconveniences while the property was under renovation

Exceptional

Did not stay at all.

Liked: Nothing
Disliked: Besides, the hotel being under construction that you don't tell people until after the fact they booked it and then they can't get out of it so power one-off before we got there, TV didn't work, it wasn't that clean. Definitely. The halls weren't clean the walls. I mean, the doors were off all the doors from the rooms. And we left, I didn't even stay there. We left right away after we were up there. Probably like an hour, couldn't deal with it. No more so. Thanks for nothing. I would hope you would uh, give me my money back because that was not right. You should have told us that it was under renovation. In the first place You should close your hotel down until you fix everything and then it'll be a nice hotel and maybe I would come back but I don't appreciate you sending the email after the fact!!

Bad

Disliked: I and my brother's have respiratory issues and staying at the property proved to be to difficult.

amazing front desk attendants &...

Liked: location was good & price was even better. The 2 woman that worked during our stay were absolutely amazing and friendly & made us feel very comfortable. They went above & beyond to fix any little problems we had such as the tv not working. the maintenance guy was super nice. The front desk workers asked about our day & made small talk with us. Friendly people. 2 thumbs up there.
Disliked: The cleaning lady 100 percent didn't wanna work. we were heading out to lunch & saw the cleaning lady knocking on doors asking pple if they needed their room cleaned. since we were heading out for the day we asked her to plz leave fresh towels in our room & told her we bagged up any trash we had & needed trash bags too. she told us to ask the front desk. and gave us nothing all while standing there with a cart of cleaning supplies & a vacuum. front desk was confused as to why she told us that. We were there 3 days & not one time did the cleaning lady come around to our room to clean or ask if we needed anything. the front desk attendants had to take care of us. thank god for them. no one should have to chase clean towels around.