Spark by Hilton Brandon

DO NOT BOOK - we arrived at 4:30pm (1.5 hours after checkin time) and there were roughly 25 people waiting in line to check-in. There were another 15 people sitting in the lobby (some since 1:45pm). None of the rooms were ready. Every person was told it would be 30 minutes before their room was ready. By the time we got to the desk we were told our room was not ready so we cancelled and went elsewhere. Reading other reviews on Facebook, this seems to be a pattern so I wouldn't call this an isolated event. Poor service, planning, management.

Liked: Not one thing - DO NOT BOOK HERE (best part was cancelling the room).
Disliked: Waiting in line for check-in was 45 minutes long.

Overall, the hotel was clean...

Liked: I like that the room was cold. I slept really well. The breakfast was fine but not my taste. Everything was clean.
Disliked: When I first arrived, I stood at the front desk while the two workers were trying to figure out something with an email. Not one of them spoke to me for about three minutes. I just awkwardly stood there waiting. I was not impressed with that. They could have at least greeted me and said we will be with you in a moment. Nope-nothing

Passable

Exceptional

Superb

Liked: breakfast could have offered more options.

Exceptional

Very good

Pleasant

Good

I was so bad

Liked: My Tv did not work. And thar ruin my relaxing time. I was forced to find a bar to watch tv
Disliked: make sure the tv works