Name: Spark by Hilton Birmingham Colonnade
Address: 4300 Colonnade Parkway, Birmingham, AL
Telephone: (888) 420-1645

Spark by Hilton Birmingham Colonnade Guest Reviews

Overall Average Score:

Good (3.55 out of 5)

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False advertising in pictures.

Liked: The stay was good enough for a night
Disliked: Would not recommend the breakfast or booking a balcony as there was a used towel on the rail upon room entry.

Terrible customer service, breakfast, and...

Liked: Location was good. Plenty of places to dine out or shop.
Disliked: Breakfast was terrible!!!!! The bagels were hard and they just had cold cereal boiled eggs and muffins in a pack.The salt and pepper shakers had little to no grind left in them. And the juice they put out was spoiled!!!!! This was the most disappointed breakfast I ever experienced at any place!!! The television was very limited on what to watch for channels. Staff was unfriendly and acted very nonchalant. When you speak to any of the staff if seen in the hallways, didn't speak or acknowledge you. Front desk was not friendly and displayed no hospitality. My husband and I were very disappointed and don't recommend this place to anyone!!!! And we will not be returning back. They don't accept cash only card and you even have to include your deposit on your card as well, promising only to be told it will be put on there at check out. But you have no signs of it on your receipt, and told your bank should receive within 2 days!!!! I've never been to a hotel that don't receive cash, and especially for your deposit!!!!! Never will come back!!!! Service and breakfast terrible!!!!!

Moist, dirty, and loud

Liked: My room had a private balcony.
Disliked: The shower head sprayed in every direction but where it was supposed to... leaving everything outside the shower soaked. The carpet outside the bathroom was soggy when we arrived. The whole room was moist. The ac unit was very loud. When the ac unit turned off periodically, there was a water sloshing noise... like something was wrong. The refrigerator wouldn't close all the way... so nothing would stay cold or frozen. The balcony needed to be pressure washed. There was only 1 chair on the balcony.

Exceptional

Pleasant

Exceptional

We enjoyed our brief stay....

Liked: Location, Desk clerk very friendly and courteous
Disliked: Bathroom seemed worn. Interior elevator doors need to be cleaned.

Exceptional

Under construction

Disliked: I didn't like how we had to change rooms twice because there were issues with the room. They shouldn't have opened up the hotel if all the rooms weren't ready.