Southview Park Hotel

Superb

Liked: A lovely hotel in a lovely setting. The buffet breakfast was excellent and all the food we had was tasty. The air conditioned restaurant was very nice offering the option of eating in a lovely outside courtyard area if required. All the staff were friendly and helpful especially the man who bought us a new fan. It was a bonus to have access to on site entertainment and facilities included free of charge.
Disliked: We stayed when it was very hot but we were surprised to find our room windows were only allowed to open slightly for safety reasons as we had a child with us making the room stiflingly hot. As our daughter was not left unattended at any time this restriction seemed excessive. Although we managed to get a fan to help cool down the room the one we were given for the first night did not work very well but luckily we found a man who gave us a brand new one that worked much better for the second night. Unfortunately this restriction may prevent us from staying in this hotel again during summer months.

Staff very friendly , evening...

Liked: Location and room
Disliked: No lift for stairs and no statement when booking to say lift not working . Bad policy on your part?

No Lift.

Liked: The staff were great. Clean rooms. Tea, Coffee and Milk topped up every day. Fresh towels. Regular circular buses from the site into town and surrounding areas. Mini Market on site.
Disliked: Four days before we were due to get there, I received a message from Southview Hotel that the lift was out of order, and wouldn't be fixed before our stay was over. I had taken my elderly parents away, we had to have the room on the first floor, up a flight of stairs, and my parents in a ground floor room. My parents room has a Huge, Chunky, Wooden framed bed, which my father tripped over in the night and took most of the skin off his arm. The following morning, there was No First Aider on shift, so someone tended to him from the caravan park. The breakfast got off to a flying start until halfway through the week and it all changed, uncooked eggs, dry bacon, cold beans.

Stay was good but room...

Liked: Staff very nice, cleaners very good, breakfast lovely,
Disliked: The bed, big wooden bed creeked, every time you turn over so not much sleep, the bath/shower screen leaked, puddles on the floor, iv got bad knees was worried id slip in the water had to put towels down, with the bathmat, and bath filled up with water when having a shower, dose not drain away very good,

Superb

Liked: Cleanliness and space in room and good access to other services ie bar and restaurant.
Disliked: Good overall facilities would stay again.

Good

Liked: Nice place just al little bit out of local amenities

Exceptional

The hotel was fine except...

Liked: The room was fine, except the fan worked but there was very little air coming out of it for some reason!The breakfast was really good.
Disliked: A man from housekeeping entered our room by letting himself in and shouted 'housekeeping'!!!I was stood in my nightie and my daughter was in the shower.Absolutely appalling and I reported this at reception. I didn't get an apology only that they would find out who it was and speak to them! Not acceptable at all!

Superb