Southernhay House Hotel

Good

Liked: It has character. Good food. Good bed. Clean. Lovely staff
Disliked: Needs some refurbishment and a coat of paint

Exceptional

Good

Liked: Rooms were large, location was very close to the center, breakfast was very nice.

Fabulous stay. Would visit again

Liked: Central location. Lovely room. Helpful staff
Disliked: Shower and toilet a bit odd with no proper doors

Amazing Boutique Stay ! Romantic...

Liked: The Room was amazing. Definitely had the wow factor!! A huge comfortable bed. The curtains need to be sorted as had come iff hooks in places. Room was very clean apart from the shower trap.. The staff were all very polite and very very helpful.. Breakfast was delicious especially the fresh orange juice and the selection of greek yougart, fruit compote, granola, honey and nuts that arrived pre cooked breakfast...
Disliked: The curtains in the room need to be re hung, they had come off the hooks making it look a bit tatty, although the room was amazing... The shower trap was dirty!!

In my view its only...

Liked: Evening food was goodThey carried my luggage up for meMattress was comfortable
Disliked: The shower mat in the room was stained. It had obviously been washed but had it been looked at they would have seen it was stained with black marks and it should have been discarded. The soap bottle in the shower was made of glass....and not fixed to anything so easy to fall and break...not great. The shower tray was shiny and therefore slippery...by the time i realised I was already in the shower and it was too late to call and ask if they had a rubber shower mat. One of the water bottles in the room was already opened and looked as if it had been refilled from the tap - it was "over full" compared to the unopened one. This should have been spotted as it was very obvious to me. The sleigh bed in the room may look OK but the frame is too big for the space. There is hardly any space to move in the room, and the only place to hang anything was a rack of knobs fixed to the wall. The stairs are steep - its an old building so to be expected BUT they are carpeted in dark blue and there is very little light in the hall way at night. Really hard to navigate if you have any sight impediment in the dark (as I do).

Superb

Very good

Exceptional