Southbridge Napa Valley Guest Reviews
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Write a review
Patrick Sat, 22 June 2024
If you are looking for...
Liked: Beautiful small luxury hotel in the heart of St. Helena. Great staff, comfortable rooms and use of health spa was a plus!
Helen Sat, 8 June 2024
Superb
Kyung Sun, 2 June 2024
Good
Liked: great location without street noise
Disliked: reception desk was empty during non check in/out time period. Included breakfast was disappointing and server doesn’t seem like trained to service guests.
Debra Mon, 13 May 2024
Bed very comfortable
Liked: Came on time. Coffee was good.
Disliked: Quality of food . Some of fruit was not good. Mold on jelly.
Darlene Tue, 13 February 2024
Very good
Tzvi Wed, 10 January 2024
Stay away! No front desk....
Liked: The SPA which is NOT really part of the hotel.Stay away from the hotel itself.
Disliked: Go elsewhere. Really bad experience. The heater didn’t heat and cold wind went inside. We didn’t sleep the ENTIRE night which was the only night we booked and stayed. When we approached the front desk we were told “oh, so sorry for you.. I will pass this to the general manager and he will call you”. Not offering a refund, no compensation up on check out. Absolutely nothing. We were completely surprised, and guess what - no call from the general manager either.
Richard Wed, 18 October 2023
Exceptional
Kaye Mon, 4 September 2023
Great apart from the dreadful...
Liked: Great location. Lg clean room and bathroom. On site parking. Good coffee machine. Staff lovely.
Disliked: The pillows!! The worst we have ever had at any hotel……..So uncomfortable and cheap. Breakfast basic..
Howard Thu, 22 June 2023
Good
Anonymous Mon, 12 June 2023
Wish we knew about his...
Liked: Location and overall experience was great.
Disliked: The bed could be abut more comfortable.