Southbridge Napa Valley Guest Reviews
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Write a review
Darlene Tue, 13 February 2024
Very good
Tzvi Wed, 10 January 2024
Stay away! No front desk....
Liked: The SPA which is NOT really part of the hotel.Stay away from the hotel itself.
Disliked: Go elsewhere. Really bad experience. The heater didn’t heat and cold wind went inside. We didn’t sleep the ENTIRE night which was the only night we booked and stayed. When we approached the front desk we were told “oh, so sorry for you.. I will pass this to the general manager and he will call you”. Not offering a refund, no compensation up on check out. Absolutely nothing. We were completely surprised, and guess what - no call from the general manager either.
Richard Wed, 18 October 2023
Exceptional
Kaye Mon, 4 September 2023
Great apart from the dreadful...
Liked: Great location. Lg clean room and bathroom. On site parking. Good coffee machine. Staff lovely.
Disliked: The pillows!! The worst we have ever had at any hotel……..So uncomfortable and cheap. Breakfast basic..
Howard Thu, 22 June 2023
Good
Anonymous Mon, 12 June 2023
Wish we knew about his...
Liked: Location and overall experience was great.
Disliked: The bed could be abut more comfortable.
Amy Mon, 8 May 2023
pricey for old looking rooms...
Liked: location
Disliked: room needs updating
Doreen Wed, 15 March 2023
Exceptional
Liked: the location & amenities
Jamie Sun, 5 March 2023
Superb
Michelle Fri, 17 February 2023
Superb
Liked: Enjoyed the room, great location and enjoyed access to the spa/gym
Disliked: The lighted magnifying mirror did not work and the last day our Nespresso machine would not turn on