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Southbank Hotel Jacksonville Riverwalk

eeef - (888) 420-1641
Southbank Hotel Jacksonville Riverwalk, 1515 Prudential Drive, Jacksonville, FL -(888) 420-1641
Area: Downtown Jacksonville
(Map)
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (1415 Ratings)
1.7 miles VyStar Veterans Memorial Arena
v7 mins driving
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The Spotlight on Southbank Hotel Jacksonville Riverwalk

Riverside Comfort in the Heart of Jacksonville

Modern with a touch of Southern charm, the Southbank Hotel Jacksonville Riverwalk offers a scenic stay right along the St. Johns River. Located in central Jacksonville and part of the lively San Marco entertainment district, this hotel blends convenience, comfort, and style—just minutes from the city's top music venues and nightlife.
Rooms feature 42-inch flat-screen TVs, Keurig coffee machines, and spacious work desks. Some come with a private balcony and sweeping river views, perfect for unwinding after a show. On-site amenities like a fitness center, outdoor pool, and full-service restaurant make it easy to relax between concerts.

Why Concert-goers love it

This hotel puts you close to the action—the Museum of Science and History is just a 10-minute walk, and major venues like the stadium are a short drive away. The San Marco district offers late-night options, and the hotel’s flexible 4 PM check-in lets you roll in with time to get ready for the show. Despite its central location, guests report the hotel stays surprisingly quiet at night—ideal for post-concert recovery.

Who this Hotel is great for

  • Groups of friends headed to a show and looking for late-night eats nearby
  • Solo travelers catching a once-in-a-lifetime artist
  • Couples looking for a fun weekend getaway with river views
  • Fans who want a relaxing, quiet night after the music ends
  • Budget-conscious music lovers who still want comfort and location

Food and Drink Options

The on-site Pier 1515 serves American fare all day—breakfast, lunch, and dinner—perfect for grabbing a bite after a late night. The hotel’s Currents Lounge pours a full drink menu and has a relaxed vibe for pre- or post-show cocktails. While 24/7 room service isn’t available, there are plenty of walkable dining spots in the San Marco district for late-night cravings.

Nightlife Options

You’re staying in one of Jacksonville’s most vibrant areas. The hotel is steps from upscale bars, lounges, and live music spots. The Currents Lounge on site is a great place to kick off your night or wind down with a local craft brew.

What People Say

Guests love the riverfront views, the spacious rooms, and the easy access to downtown attractions. Many reviews highlight the friendly staff and the hotel’s clean, comfortable atmosphere. The pool and sun deck are also a hit for guests looking to chill out between events.

Areas for Improvement

Some guests note that the hotel is a bit dated in spots, especially in common areas. Parking can be an added cost, so it’s something to factor in if you’re driving in. Elevators can be slow during peak times, especially post-concert.

The Bottom Line

With its riverfront location, friendly vibe, and proximity to Jacksonville’s top venues, the Southbank Hotel Jacksonville Riverwalk is a smart pick for concert-goers who want it all—comfort, convenience, and a little local flavor.
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` kitchenware
` Concierge services
` Doorman
` Free Wi-Fi
` Game Room
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center
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Southbank Hotel Jacksonville Riverwalk Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Sandra, Valrico, visiting Daily's Place Amphitheater

I was surprised at how comfortable the beds were. The workers were really friendly and really helpful.

Disliked: There were no real low points.

5

Exceptional - 5.0 out of 5

Brandie, Bainbridge

Great place; highly recommended!

1

Poor - 1.0 out of 5

William B, GA , visiting VyStar Veterans Memorial Arena

Disliked: Hotel was nasty; the carpet and walls were so dirty; it wasn't a $100.00 a night hotel.

2

Disappointing - 2.0 out of 5

Victoria, Sorrento, FL

Hard to get to and from conveniently with everything under construction. Paying for parking as a registered guest not acceptable.

Liked: Valet.
Disliked: Lighting poor in rooms. Shower head corroded. Staff seemed uninterested in people. Valet was the nicest person around. Beds sagging.

3

Pleasant - 3.0 out of 5

Annette, visiting Jacksonville Metropolitan Park

The lobby was beautiful; the staff and service was excellent; however the rooms were in need of TLC. This would not stop me from staying there again.

Liked: The service and the staff were excellent.
Disliked: The rooms are in need of repairs and updating.

1

Poor - 1.0 out of 5

Jennifer, Tampa, visiting Moran Theater

The rooms were filthy. Property lacked the staff necessary to accommodate their guests. Very disappointing!

2

Disappointing - 2.0 out of 5

Jennifer, Coral Springs, visiting VyStar Veterans Memorial Arena

They charge you $10 the second you pull up for a "mandatory valet" that's not cited on their website. They also require a $50 deposit for incidentals. The room was over $100 but was about as nice as a $25 a night hotel. I would never recommend this hotel.

Disliked: Mandatory valet; dirty rooms.

5

Exceptional - 5.0 out of 5

Mr. and Mrs. Eric M, Savannah

Amazing! Room was clean, and comfortable. Staff was awesome. Perfect location. Will use every time we travel to Jacksonville!

Liked: Everything
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Catherine, Savannah GA

The hotel stay was great

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Southbank Hotel Jacksonville Riverwalk 1515 Prudential Drive, Jacksonville, FL
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