South Beach Rooms and Hostel

Bad

Exceptional

Liked: The vibe was absolutely amazing! Perfect for travelers looking to meet new people. The location is unbeatable—just steps away from the beach, bars, and restaurants. The staff was super friendly and helpful, They do movie nights on Thursday, I loved it! It was really fun! Clean rooms, comfortable beds, and great atmosphere all around.

Bad

Liked: The only good thing about this place is that it's next to the beach and it's cheap.
Disliked: I called ahead to ask for early check-in and let them know I have a lot of bags and asked "am I allowed to bring them", over the phone they said yes miss come on down no problem, I took a $50 cab to go there early for them just to tell me there is no such thing as early check-in and I have too many bags. I had to go rent a space to put my bags then when I got back literally the first person who greeted me and opened the front door had a crack pipe in his hand, he was standing by the door smoking something that smelled like plastic out of a glass tube stained black. The staff are like lost souls who go around thinking the world is a Broadway play, there was no professionalism, it just seems like dealing with unhappy people who mask their unhappiness with fake smiles, they can't even hear the concerns the guests have, I was in a room with one girl who's been there for a long time so I guess she thinks it's her room, she didn't want to share the closet or anything I made a complaint and they just laughed, I ended up switching rooms and the second room there was a female in there who smelt like garbage juice, everyone complained about her, I complained about that also and they laughed and said we can't do anything about it. Customer service is a delicate job if you aren't a happy person it's not the position for you. The place is losing its potential as the days go by because the staff has no idea what they're doing, it's like a circus there, it's extremely dirty they had signs up about pest control the entire time I was there. There's an older guy there I think he's the leader of the operation he also smells like garbage juice, I think it's the reason everything is the way it is. RUN!

Great vibes

Liked: Great location. Clean. Good vibes. Helpful and friendly staff. Graciella was super friendly and made sure everything was perfect. Management super cool and accommodating. He made sure I felt at home.

Superb

Liked: Location is great and comfortable beds! Staff are great…Steph, Tolu, Graziella, Dana…fantastic!

Budget stay, Location friendly, Decent...

Liked: Its close to the beach, some room ac are not the best but the hostel is great, made lots of great friends, Stephano at the front desk was a good receptionist helped me with everything 👍
Disliked: Nothing

If you are traveling through...

Liked: Great location...just a block and a half from South Beach.There's plenty for one to do in the area...
Disliked: There was nothing that I did not like about the property.Stef and the site manager were very helpful, accommodating and friendly.It was a pleasure to meet them both.

Bad

Liked: There was nothing to like about the hostel
Disliked: It's very dirty.The water in the shower and sink isn't flowing enough, and it's very cold.The sheets and towels are dirty.It's very noisy.The rooms are extremely small and cramped.They've put six beds in a space that could accommodate two people.There are no closets to store belongings.There are no chairs to sit on.The kitchen is infested with mice and insects.The hygiene is terrible, and the showers are caked with dirt.I went to the seaside and showered there.The refrigerators are filled like trash cans.There are a lot of different people there, and it's not a safe place (I think because it's cheap).Another important point:The hostel staff charge both a deposit and an extra, unregistered fee in addition to the total price paid through booking.com.So, even though Booking.com says the total cost is $46, they charge an additional $40. They charge $20 as a deposit. I understand that, but what is the other $20 for?Why doesn't Booking.com explain this additional fee?I asked other, better hostels in the same location in Florida, and they say they don't charge this fee, and they have to be a luxury 4- or 5-star hotel to charge this.But I asked some hostels there and they said they don't charge such an additional fee.

I really enjoyed my stay....

Liked: The location and rate was awesome
Disliked: The staff of females went against company rules and when they got in trouble with the manager they tried to make it look like I was doing something I did not do with another guest. That could have gotten me in trouble with the law. But I reported it to the Law.