South Beach Rooms and Hostel

Bad

Liked: The only good thing about this place is that it's next to the beach and it's cheap.
Disliked: I called ahead to ask for early check-in and let them know I have a lot of bags and asked "am I allowed to bring them", over the phone they said yes miss come on down no problem, I took a $50 cab to go there early for them just to tell me there is no such thing as early check-in and I have too many bags. I had to go rent a space to put my bags then when I got back literally the first person who greeted me and opened the front door had a crack pipe in his hand, he was standing by the door smoking something that smelled like plastic out of a glass tube stained black. The staff are like lost souls who go around thinking the world is a Broadway play, there was no professionalism, it just seems like dealing with unhappy people who mask their unhappiness with fake smiles, they can't even hear the concerns the guests have, I was in a room with one girl who's been there for a long time so I guess she thinks it's her room, she didn't want to share the closet or anything I made a complaint and they just laughed, I ended up switching rooms and the second room there was a female in there who smelt like garbage juice, everyone complained about her, I complained about that also and they laughed and said we can't do anything about it. Customer service is a delicate job if you aren't a happy person it's not the position for you. The place is losing its potential as the days go by because the staff has no idea what they're doing, it's like a circus there, it's extremely dirty they had signs up about pest control the entire time I was there. There's an older guy there I think he's the leader of the operation he also smells like garbage juice, I think it's the reason everything is the way it is. RUN!