Name: Sonesta Simply Suites Phoenix Scottsdale
Address: 10740 North 90th Street, Scottsdale, AZ
Telephone: (888) 420-1643

Sonesta Simply Suites Phoenix Scottsdale Guest Reviews

Overall Average Score:

Good (3.65 out of 5)

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Old and musty

Liked: Very old hotel and needs updating immediately.The minute we walked into the elevator I knew this was a mistake .They were accommodating and let us check out earlier . Just old and not very clean .

Good

Pleasant

Liked: Great location
Disliked: Lobby had no cream for coffee and the sofa beds were old not comfortable at all .

I thought it would be...

Liked: Bed
Disliked: Old, outdated, window locks were not secure, no breakfast that I saw

Great place to stay especially...

Liked: The staff was very accommodating. The room was clean and we were right next to the pool.
Disliked: The bed was small but comfortable.

Exceptional

Very poor

The staff were very helpful...

Liked: It was nice, staff were very polite.
Disliked: N/A

Poor

Liked: The guy working the front desk was very bitter and sarcastic about anything I asked including "if you don't see where the hallway is you probably shouldn't stay here" and asked me to present my ID and when I presented it said here you go and he said" oh I'm so happy for you" I'm leaving the quotes so that when you hear him you'll understand who he is. What an absolute ass clown. When I did get to the room number 103 on the ground floor climbed into bed in 5 minutes later realized that both windows were left wide open. There's more but you get the point that you get the point no $200 you'd be better off. For 250 bucks you can do a lot better I should have stayed at a Motel 6 at least they're clean and polite that's not great I just got a good night

Poor

Liked: Lot of food, places nearby, near the highway.
Disliked: Room smelled of cigarettes. Walls were super thin. Easily hear the people next-door. Rooms are not cleaned unless asked for. Building seemed outdated.