Sonesta Simply Suites Memphis East Poplar Pike Guest Reviews
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11.3 miles from Memphis centre |
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Don Sat, 28 September 2024
Exceptional
Erica Mon, 23 September 2024
I feel it was over...
Liked: Convenient location & the staff was very helpful. Room amenities are headed in the right direction but I believe still being renovated.
Disliked: Lots of trash under the bed, room did not have any trash cans ( had to call the desk to get 1 for the entire room. I reserved 2 rooms, one of which did not have a shower curtain & the bedding for the sofa sleepers is only available upon request although we clearly needed them for both rooms. Also there were a few roaches found during the stay
Shayla Sat, 24 August 2024
Hotel rooms are disgusting and...
Liked: No breakfast offered
Disliked: The hotel room was disgusting, stained carpet throughout the room, the ceiling was falling apart in the bathroom above the tub. There were dead roaches underneath the kitchen sink and overall the room was awful and the staff was not helpful I complained to the front desk and they offered was someone to come and re-clean the room. There is no Gym there and the laundry does not work there. Overall I would say do not stay there, this use to be a really nice hotel but now it’s not worth the money.
Amber Sun, 18 August 2024
Will never book again!
Liked: I used to love this property! Until they put me in a room that wasn’t good! Instead of moving me they had me check out at 8pm! I am pregnant and live 2 1/2 hours away. I have a 3 year old daughter with me as well.
Disliked: I used to love this property! Until they put me in a room that wasn’t good! Instead of moving me they had me check out at 8pm! I am pregnant and live 2 1/2 hours away. I have a 3 year old daughter with me as well.
Donna Sat, 17 August 2024
Should have been better
Liked: Facility is attractive and suite was nice and roomy.. Bed was comfortable.
Disliked: Should have been cleaner. Air intake was coated with grime. Toilet tissue holder was broken and appeared that last resident had placed it on the back of toilet (?). AC seemed to shut down in the night.
Jasmine Sun, 4 August 2024
Disappointing
Liked: The hotel was in the needed location.
Disliked: Upon arrival, I learned the room I booked that the carpet was flooded/wet and the drying machine was still in the room. I was offered another room, but the room was not so clean. There was stains on the carpet, the countertops were dirty, curtains were dusty, the air vents were dirty. There was hair in the tub. The size of the room was great, but overall the stay was disappointing.
Youngblood Mon, 29 July 2024
DON'T STAY THERE!
Liked: NOTHING!
Disliked: The roaches. The blood stains. The dirty refrigerate. The funky room. The broken doors. The towels with hair in them. Did I mention THE ROACHES! This was the worst place I have ever stayed in. They have you sign a contract before you get to your room that says you can't get a refund. I entered the room and turned around to go to Walmart so my child and I could get through the weekend. After I left, it was cleaner than it probably had ever been. The pictures must be from when they first opened because it isn't like that now. @booking.com, you really need to remove this roach "hoe"tel from your site. You will lose customers.
Tiyonna Mon, 29 July 2024
Exceptional
Lori Thu, 25 July 2024
Exceptional
Sonya Thu, 11 July 2024
Bad