Sonesta Simply Suites Detroit Troy Guest Reviews
Write a review
4.2 miles from TROY centre |
Write a review
Alice Fri, 2 June 2023
Very good choice
Liked: Quiet, had what we needed. Staff very helpful and friendly. The bed was awesome. Thanks, I'll definitely use you again
Disliked: Only complaint would be to put air freshener in the rooms. Needs a little freshening up
Melanie Tue, 30 May 2023
I don’t know how this...
Liked: location
Disliked: elevator was out of order, public bathroom out of order, for the gym hotel smelled awful. no extra pillows or blankets, sketchy people sitting outside at all hours of the day
Maged Mon, 29 May 2023
Exceptional
Terry Sun, 28 May 2023
Good
Maged Tue, 16 May 2023
Exceptional
Brad Sat, 13 May 2023
A clean, quiet, practical hotel...
Liked: Staff were always helpful to me. I also really appreciated the washers and dryers that guests can use for free , 24 hours daily - a real time saver and benefit. And the price point is very economical.
Disliked: Phone in rooms and in entrance are no longer operational. Why have them? It's frustrating when a client wants to call the front desk to ask a question, and picks up a phone expecting it to work and it does not. The WIFI was iffy the first few days, not being able to connect frequently. On days 4-7, I was able to connect, But I only used it for basic needs. Large, deep pothole at the end of driveway before you turn into the hotel car park. A potential tire destroyer that should be fixed.
Jennifer Thu, 11 May 2023
Superb
Disliked: some loud hall noise on certain nights
Anonymous Fri, 28 April 2023
Pleasant
Kazim Thu, 27 April 2023
Bad
Tiara Thu, 27 April 2023
Good
Disliked: Per ad breakfast was included but this is an extended stay..NO BREAKFAST the front desk worker was so unprofessional.Our first room ended up locked from the inside when we got up and it took them a full hour to get us another room and it was 3am so clearly they weren’t doing much else and a guest before us had a long wait as well upon his arrival finding an issue. It’s not bad for the price but overall service and advertisement needs to be updated