Sonesta Simply Suites Detroit Novi Guest Reviews
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Write a review
Evita Thu, 3 July 2025
Poor
Lawrence Sun, 29 June 2025
I probably wouldn’t stay here...
Liked: The location. The air conditioning worked, so that was good.
Disliked: The building had a cigarette smell to it. The fridge had left over food sitting in the door of the fridge (noodles to be exact). There were multiple cobwebs on the ceilings, particularly above the bed. There was a desk covering an “Employees Only” door connected to my room. There was a centipede above the entrance to the door. It was overall not clean enough to pay what I paid.
Manoj Thu, 19 June 2025
It was OK stay but...
Liked: Great location to stay with family
Disliked: Staff are very bad and unfriendly… Pl tell them to hear customer complaints well
Rodney Sat, 14 June 2025
Superb
Liked: Location & value
Disliked: Too noisy
Jason Thu, 5 June 2025
All Custer service is garbage...
Liked: Nothing
Disliked: It’s a dump and there un help full
Anonymous Mon, 2 June 2025
I want all my money...
Whitney Mon, 26 May 2025
I love it
Liked: It was quite
Disliked: Na
Marshall Fri, 25 April 2025
Superb
Roux Thu, 3 April 2025
Bad
Liked: So we checked in first room no hot water so they moved us to a 2nd room and the only lights that worked was at the entrance and Thier was a dirty towel on the floor and the room smelled the 3rd room hot water was warm but this was the 3rd room so we stayed. I'm a general manager of a restaurant and if there was problems like this me as the GM would have reached out to see how things were. Nobody reached out and to me that shows they don't care and myself as a GM my goal is for my guests to have the best possible experience and I want them to come back and neither happened.
Dana Mon, 31 March 2025
Relaxing and great.
Disliked: There was dirty dishes in the oven.