Sonesta Simply Suites Dallas Galleria Guest Reviews
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Write a review
Gloria Tue, 15 July 2025
Nice place, but front desk...
Liked: The property was so nice, everything clean and tidy, comfortable, good location, facilities just as shown in the pictures.
Disliked: The girl/guy in the front desk was so rude, the type of attitude that can get you to ruin your whole day, he/she almost didn’t let us check in, wouldn’t accept my paper driver’s license, stating it wasn’t a valid form of identification, the requested a card to pay for the deposit, I used the one from the person that was with me and his ID, and he/she said that everything had to me under my name since I was the one on the reservation, after going back and forth for a while he/she stated that it would be a “one-time exception” I am always booking hotels, and have NEVER had a problem giving out my paper driver license (if it’s what I have at the moment) nor using someone else’s card for the deposit as long as they have the ID that match the name on the card (which he did). I really felt so disrespected after being given so much unnecessary attention, the place was so good, but with staff like that, I can guarantee, I will be NEVER coming back.
Shuntequa Mon, 14 July 2025
Will not return
Liked: Location
Disliked: Nasty. Old furniture
Anonymous Mon, 7 July 2025
I’m definitely going back.
Liked: Everything
Disliked: N/A
Jeannie Sun, 6 July 2025
Exceptional
Jeannie Sun, 6 July 2025
The property was unkept and...
Liked: Rooms were clean and the location was convenient.
Disliked: Everything was ok, I had no issues.
Tina Thu, 3 July 2025
okay for what i needed....
Liked: good location
Disliked: No hairdryer no coffee . Just run down
Emily Sun, 29 June 2025
Very good
Jessica Mon, 23 June 2025
Smelly and damp
White Sat, 21 June 2025
Overall a good affordable place
Liked: Great area clean environment
Disliked: Elevator need to be serviced
Ranae Fri, 13 June 2025
Do. Not. Stay. Here.
Liked: Nothing, the property is extremely old with issues like mold and a stale, smoke odor wafting throughout the building.
Disliked: The property is outdated and the grounds are unkept. It truly isn’t worth the value for the amount you’re paying. It appears that some of the guests are actually residents. And the front desk person, Dani, is very rude and unprofessional.