Sonesta Simply Suites Dallas Galleria Guest Reviews
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Write a review
Anonymous Mon, 21 July 2025
Very good
Liked: have kitchen and nice clean
Lakenya Fri, 18 July 2025
Exceptional
Gloria Tue, 15 July 2025
Nice place, but front desk...
Liked: The property was so nice, everything clean and tidy, comfortable, good location, facilities just as shown in the pictures.
Disliked: The girl/guy in the front desk was so rude, the type of attitude that can get you to ruin your whole day, he/she almost didn’t let us check in, wouldn’t accept my paper driver’s license, stating it wasn’t a valid form of identification, the requested a card to pay for the deposit, I used the one from the person that was with me and his ID, and he/she said that everything had to me under my name since I was the one on the reservation, after going back and forth for a while he/she stated that it would be a “one-time exception” I am always booking hotels, and have NEVER had a problem giving out my paper driver license (if it’s what I have at the moment) nor using someone else’s card for the deposit as long as they have the ID that match the name on the card (which he did). I really felt so disrespected after being given so much unnecessary attention, the place was so good, but with staff like that, I can guarantee, I will be NEVER coming back.
Shuntequa Mon, 14 July 2025
Will not return
Liked: Location
Disliked: Nasty. Old furniture
Anonymous Mon, 7 July 2025
I’m definitely going back.
Liked: Everything
Disliked: N/A
Jeannie Sun, 6 July 2025
Exceptional
Jeannie Sun, 6 July 2025
The property was unkept and...
Liked: Rooms were clean and the location was convenient.
Disliked: Everything was ok, I had no issues.
Tina Thu, 3 July 2025
okay for what i needed....
Liked: good location
Disliked: No hairdryer no coffee . Just run down
Emily Sun, 29 June 2025
Very good
Jessica Mon, 23 June 2025
Smelly and damp