Sonesta Simply Suites Boston Braintree Guest Reviews
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Write a review
Khairul Wed, 27 August 2025
Don't bother, opt for alternatives...
Liked: location, that's about it
Disliked: the rooms are in woeful conditions. for the price you pay, you're better of staying at the nearby Best Western or Hampton Inn. The place is in dire need of a major renovations. Sheets and flooring were filthy to the point sticky. Non smoking rooms smelled of smoke and was only given a spray bottle by housekeeping to spray around the room. Kitchenette was falling apart as the cupboard doors were coming off. the air-conditioning to the room was just a hole in the wall with some ducting resulting in the room feeling warm.
Anonymous Mon, 25 August 2025
Okay in an ounce for...
Liked: No breakfast provided. On a dead end road. Located within a couple of minutes of major highway and shopping. The staff were polite.
Disliked: The entrance was difficult to enter especially for handicapped patrons. There wasn’t a typical front lobby and so patrons were quite congested. I had to ask for sheets for the additional bed. Carpets and floors needed cleaning. There several cut holes in the ceilings. Not sure why.
Michaela Mon, 25 August 2025
Pleasant
Liked: The property was clean and neat and the staff was very nice
Disliked: The property needs better tv channels on tv and the room should get more towels and everything depends on your visit !
Maryalice Mon, 25 August 2025
The hotel needs major updating
Liked: Nothing
Disliked: Our room smelled it had an Oder.
Anonymous Wed, 20 August 2025
Great for the weekend.
Liked: Friendly staff
Disliked: Outdated and needs an upgrade.
Samin Mon, 18 August 2025
Pay that extra buck and...
Liked: Nothing to like about
Disliked: The pictures shown on the website and in real has a vast difference. The hotel was very dirty. Floor was literally sticky. Inside the room cups plates were dirty. Complained to the concierge they mentioned they will clean it and change the room but they didn’t. The corridor was very dirty as well. Dirty towels were kept side of the concierge’s main desk. I will not recommend anyone staying here. With that price money people can find better hotels. Deceiving part was pictures. That’s why I booked the place.
Brunet Thu, 14 August 2025
Could've been better with some...
Disliked: The pictures do not represent the facility. The room now thoroghly clean, dust, and some food traces. Dirty bathtub, bad smells in the hotel, air is "stuffy" my wife was itchy and we ended not sleeping there, we left in the middle of the night to a better hotel. All these can be fixed with some effort from the business.
Colleen Thu, 14 August 2025
Pleasant
Liked: Very comfortable bed and the full kitchen with icemaker was handy.
Disliked: No milk to make tea none available even in the shop. No shampoo - I had to ask at the desk. No hot water in the shower at all - when I asked they told me the handle was on backwards and to turn it to cold but I got nothing but very lukewarm shower, no matter which way I turned it. No one at all available at the front desk at the 11:00 checkout time. Several others had been waiting there for ages. I had to just leave the card but had wanted to leave my bags. I didn't like having an unfrosted window that looked right out to the parking lot. I couldn't open the curtains at all.
Lynne Sun, 10 August 2025
Bad
Liked: Location only
Disliked: Well the place was smelly and old! When I did the check-in for my son, I thought that in first place, it was nice until I walked down the hall it looked bad. When I got to the room, there was a number missing from the wall for the room. When I went inside, it had a musty smoke smell, and the "sleeper sofa" which they had ran out of sheets for it and there was NO mattress on it so I bought a cot over for my granddaughter to sleep on. Also, Saturday morning at 7 am there was hammering and drilling. I personally would not recommend this place to my worst enemy!
Edwin Sun, 10 August 2025
Bad