Sonesta Simply Suites Baltimore BWI Airport

The service was great. The front desk staff was pleasant and professional.

Liked: The staff was friend and professional. The room was clean.
Disliked: Room wasn't ready at 4PM.

Good

Disliked: wasn't handicap accessible only one entrance others had stairs.

Good

Liked: Location was good
Disliked: I have nothing to say at this time

Exceptional

Pleasant

Liked: The hotel is clean and staff are friendly
Disliked: The AC is broke so loud that we couldn't sleep, and it's too hot to sleep at room temperature. I couldn't sleep all night

Exceptional

Great location by BWI with...

Liked: Perfect location in Catonsville. I was there for work and could get in and out easily. I appreciated the kitchenette setup, it let me grab groceries and avoid spending too much on takeout.
Disliked: The place seems to be going through some maintenance updates or possibly under new management. There was very little silverware in the kitchen and no coffee pot until I asked for one. It felt more like an oversight than neglect. Looks like they’re in the process of getting things organized.

Bedbugs

Liked: Did not like
Disliked: Not clean

Bedbugs

Liked: Did not like the hotel
Disliked: Bedbugs

Exceptional