Sonesta Select Raleigh Durham Airport Morrisville

Disappointed

Liked: Staff was great. Airport shuttle was great.
Disliked: Very dirty. It just seems like a very old and unkept hotel. Pool was closed. It had a tarp over it but you could see the water. Seems like it has been abandoned for years. The firepit area was dirty. The seats were torn and moldy. The room was disgusting. Walls looked like they had been painted with different tones. The carpet was so dirty i disnt feel comfortable removing my socks. Everything in the room seemed old and dirty. The reason I booked there was because of the pictures, it seemed like it would be relaxing to just stroll around the hotel or sit by firepit conversation. Staff was great, but this really looks like a hotel that shouldn't even be open for booking.

Great value for the price,...

Liked: very nice and clean
Disliked: N/A

Very good

Superb

Average for the price. Hotel...

Liked: Close to airport and somewhat safe atmosphere. Staff were friendly and helpful.
Disliked: Hotel is dated and needs carpet cleaning or carpet replaced. Bed was clean, but bathroom floor had old hairs on it. Due to airplanes flying overhead, room was much noisier than expected. Other reviews had discounted the noise, earplugs likely required.

Exceptional

Superb

Convenient, super clean, excellent value

Liked: Staff helpful and sympathetic to my plight (missed flight, very late night arrival, etc). Free shuttle to and from airport even though I was the only passenger. The free WiFi is actually free - no password, no obligatory consent to receive promotions. Breakfast = amazing sausage and egg sandwich on a croissant.
Disliked: There's nothing to dislike - it more than meets the standards you would expect at this price point.

in just one word fantastic.....

Liked: didn't stay for breakfast but what I liked was the staff and the cleanliness of our room.
Disliked: all was well in my opinion .