Sonesta Select Pleasant Hill

Would probably stay again, but...

Liked: Affordable, and clean, good location
Disliked: Extremely noisy on street side of the complex.

Superb

Despite the ratings, this place...

Liked: Location was great near lots of restaurants and shopping.
Disliked: Staff: Rude staff in the kitchen. The breakfast was horrible. (Rubbery sausage, undercooked, hashbrowns, the powdered eggs, stale pancakes ) Mind you, Breakfast isn’t included, so I paid more so I could have one in the morning. Before I could even grab a plate the lady behind the counter very angrily told me “this breakfast isn’t free!” I told her that I paid the higher rate for the breakfast and she questioned me about my room number, etc.” I’m in the hospitality, business myself, and 1000%, this is not the way you talk to people!If you wanna park here, it’s seven dollars a night, which is silly because it’s a shared parking lot with a lot of other businesses. Elevator waiting area looks really dated banged up, , wouldn’t take much for a coat of paint and some new blinds to dress up the area..

Exceptional

Liked: Perfect location for dinner, walk and rest
Disliked: Staff can be stiff at times

Enjoyable eve in Pleasant Hill

Liked: The hotel is great and location is great . I enjoyed the evening b/c it relatively quiet.
Disliked: Staff member was not people oriented ..more into the screen than making eye contact n providing reassurance to customer.

Exceptional

Exceptional

Superb

Liked: Location
Disliked: Noise , no extra blanket in room

My stay was pleasant, I...

Liked: Easy to get to
Disliked: No jacuzzi tubs