Sonesta Select Phoenix Chandler

Passable

I wouldn't stay there again.

Disliked: I had to go buy my own conditioner, the one in our room was empty the entire time. The room wasn't cleaned really well, we found a bag of medication on the nightstand. They offered a refund for one night, which we never received. They charge you extra if you have a vehicle to park at the property. The carpets in the second floor hallway and our room didn't get vacuumed and there was debris on the floor.

Exceptional

Liked: Price, comfort, safety
Disliked: NA

Exceptional

Exceptional

Liked: Alot better than the other hotel.

Superb

Very good

Liked: They accommodated us for the night. I booked on booking.com, but they couldn't find our reservations. They gave us the booking price, we paid cash.
Disliked: The carpet was terribly old, patched and I wouldn't walk barefoot on it. Slept well, beds are fine. Nice location. Convenient with lots of restaurants around.

Pleasant

Liked: Location
Disliked: $5 per day charge for ParkingCoffee counter closed, POS broken

Good