Sonesta Select Indianapolis Carmel Guest Reviews
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Write a review
Benner Mon, 25 August 2025
Easy check in/out!
Liked: Price; hotel was quiet
Disliked: Bathroom lighting was not bright enough for makeup/getting ready. No exhaust fan in bathroom
Stephanie Wed, 13 August 2025
Stay was decent
Liked: Nice location
Disliked: Beds were not queen size as advertised
Ross Wed, 13 August 2025
Exceptional
Debra Mon, 11 August 2025
Bad
Liked: The lobby was nice and clean. The room was decent except for the stains on the curtains.
Disliked: The receptionist was really rude. I made my reservation a month in advance for a king room and was given a double. I just married and wanted a king. The receptionist said she had already given my room away, which is crazy seeing that check-in was at 4 p.m., and we arrived at 5:26pm. She only gave me 1 key because she said she was low on keys. No matter what I asked for or wanted, her response was always nasty and rude. The refrigerator didn't work. The patio area was dirty. Cushions were all over the place, and the fire pit wasn't working either.
Marie Mon, 11 August 2025
Wonderful
Liked: Very quiet
David Thu, 7 August 2025
Superb
Disliked: Housekeeping services
Abigail Mon, 4 August 2025
Exceptional
Barbs Wed, 30 July 2025
Very good
Liked: Family close to aviation museum they're closed on monday.the ark museum is great it's bout hour from hotel
Disliked: Little pricey for the hotel nothing fancy .didn't have USB outlets .
Kimberly Mon, 28 July 2025
Nothing special about the hotel....
Liked: It was clean and a good location
Disliked: We were not able to use the pool and never once in the phone calls or while booking where we told the pool would be unavailable. The original room they put us in the air conditioning did not work! They did move us to another room the next day after complaining. The first person when we checked in was very nice, after shift change not so much.
Richard Sun, 27 July 2025
Great stay, great beds, great...
Liked: Water pressure in showers. Great beds. Just all around spectacular
Disliked: Nothing