Sonesta Select Detroit Novi

Disappointing

Disliked: You have to pay for breakfast second the bathroom door had blood all over it

Exceptional

Liked: The balcony in the room
Disliked: There was no body wash in the dispenser

Very good

Superb

Pleasant

Liked: The location was great, the room was quiet and the air-conditioning worked well. Plenty of parking. Some of the staff were really friendly the beds were really comfy, shame about the lack of pillows
Disliked: The free breakfast was a choice of a few options that wasn't that good. Also no breakfast at weekends which we wasn't told about when we booked. We ended up eating out every morning. 3 pillows per bed! 1 of which looked like it was growing mould, when we asked for more, we were told they didn't have any spares. A hotel with no spare pillows seems a bit of a stretch. The pool was cold and the Gym consisted of 3 bits of equipment that sounded like they were going to fall to bits when used. Our toillet blocked and the only help they could give was to hand me the plunger so i could sort it.

Good

Liked: Did not eat breakfast.
Disliked: Nothing

Nothing to can say

Liked: Safety
Disliked: No shampoo no gel shower

We won’t stay there again,...

Liked: The rooms were nice, very friendly staff, and the pool.
Disliked: When we got there we were told there was no breakfast, for 150.00 per night we should at least get a bagel. The web site did not explain that. And with a family of 5, we look for places with breakfast included.

Not again

Liked: Staff
Disliked: No free breakfast, toilet was extremely small like a toddler toilet, pee stains on the bottom of bed from a dog i believe