Sonesta Select Chattanooga Hamilton Place

Relaxing, short visit!

Liked: The location was great. Central to pretty much everything; super short drive to the mall, Walmart, Trader Joe’s and a variety of restaurants. The room itself was clean and smelled so good. Bed was very comfy and we enjoyed having a cute little couch. The layout was different from most hotels and we loved it.
Disliked: My only complaint is the side entrance door was pretty wonky. Sometimes the card unlocked it, sometimes it didn’t. There were times when the door didn’t lock at all.

Superb

Liked: We loved that our room had a patio to sit outside our room. The staff was very helpful and friendly.
Disliked: The bathtub was stained. I don't know if it needed a good scrubbing or if the tub was very old.

Lovely spot, great location

Liked: I love how comfortable the beds are, I love the sliding doors to the courtyard. The fitness room is great and I love the staff. I love the location, very close to our favorite stores
Disliked: This is our second time here this month. We've had very hot weather 85 to 90°. I really wish the pool was open. Also the hallway door on the a wing is broken so we have to park farther away to get to our room

Exceptional

Bad

Liked: There was mice in our room floor was dirty the linen closet was open it smelled terrible
Disliked: Olivia the manager was the Rudd

Excellent Stay

Liked: Excellent customer service very clean rooms.

It was terrible . Horrible...

Liked: The room we got had mice ! And it was so dirty food crumbs on the floor and the bed smelled like cologne and had hairs on the pillows. It was disgusting we didn’t even bother to check out or ask for a refund we were there 3 hours and left to a clean place.

Superb

Enjoyable

Liked: It was okay but facilities didn’t have an elevator. Not good for my husband