Sonesta Select Birmingham Colonnade Guest Reviews
Write a review
|8.2 miles from Birmingham centre|
Write a review
Carolyn Wed, 15 March 2023
Nice staff but the rooms...
Liked: The area was very nice. I felt safe. The staff were very nice
Disliked: I chose this property because of the reviews. This hotel was a half hour from my destination because the reviews were so good I decided to book here. After staying at the property I realize the reviews were fake so I'm more upset with the reviews than the property.
Cashan Wed, 15 March 2023
Nathaniel Tue, 14 March 2023
Yalonda Mon, 13 March 2023
Liked: The staff were very friendly and helpful.
Disliked: When we we pulled the sofa bed out there was cookie paper in the chair and when we were laying down we saw a water bug crawling on the cover
Giovonnah Mon, 13 March 2023
Mattern Mon, 13 March 2023
desk attendant was kind and...
Liked: pretty on the outsidebeds comfortable
Disliked: room phone did not workno trash cantowel bar in bathroom brokenfood was out of stock
Mack Mon, 13 March 2023
Amanda Mon, 13 March 2023
the property is in need...
Liked: the property is in need of updating. The room we stayed in was dirty there was trash on the floor, hair on the walls and in the shower.the floor and carpet was nasty. There is an extremely strong air freshener or deodorizer that comes through the vents of the hotel that will make you sick. We checked out early(next day) because of the smell and condition of the room.At check-in the representative was not friendly or welcoming, she never smiled and did not talk at all. I did not report any of the issues after getting to our room, mainly because from her behavior/attitude I did not feel like the issues would get addressed.
Danielle Mon, 13 March 2023
Liked: Breakfast was decent and the guy working was great! The location was highly desirable.
Disliked: We stood for 20 mins waiting for someone to come to the front desk to check us in. Then, the room they assigned us had not been cleaned. The floors were dirty throughout the entire hotel.
Jacinta Mon, 13 March 2023
Disliked: Rooms are dated.