Sonesta Select Atlanta Norcross I 85

Passable

Disliked: Falsely accused of smoking..wouldn't give deposit back...totaly ruined my stay ..seems llike this is a common practice

Disappointing

Liked: The Room was Big
Disliked: The pool wasn't open, my phone didn't work, the ac wasn't really cold, the door to the fridge was broken

Stay away

Liked: Nothing
Disliked: Rating: ★☆☆☆☆ (1/5)Extremely Disappointing — NotI booked this hotel (Sonesta Select, Norcross, GA) through Booking.com, expecting a 3-star experience. Unfortunately, what I encountered was nowhere near that standard.•The room smelled strongly of pets — or possibly of carpet cleaner used after pets.•The carpet was damp when I arrived.•I saw cockroaches in the room.•The bathroom ceiling had visible mold.•The back door to the hotel was propped open, which felt unsafe and likely contributed to the bug problem.Adding insult to injury, despite all of these issues, the hotel refused to offer any refund — they insisted on keeping 100% of the cost of the stay. I was forced to remain there and am now genuinely concerned that bugs may have gotten into my luggage.For what they charge and how the property is advertised, this is completely unacceptable. I would not recommend staying here

I hated everything about this...

Liked: I didn’t like anything about this place it stinks the tv don’t work and the front office act so slow .
Disliked: I hated everything about this place it’s catfish and it’s terrible do not come here

I would really like my...

Liked: The front desk was very nice and listened to my complaints
Disliked: The couch was filthy,the floors were filthy, the bottom lock did not secure the door only the top latch. Long hair was in the towels. I was on the first floor and my window did not lock. The Wi-Fi was not working nor was I able to use any of the apps from the television. I made three complaints regarding dog barking across the hall, grown adults and children arguing . Nasty stains on the floor and did I mention the couch.

Superb

Superb

Superb

Do not stay here

Liked: It was clean
Disliked: The pool is closed abs the front desk lied about it when I called.. rude staff.. I also booked a mobility friendly room and wasn’t granted the room.. my son has developmental delays and even tho I paid for it it wasn’t accommodated.. just false advertising about the pool when I paid for a hotel with a pool. I travel to the Atlanta area often and will not be rebooking .. Also the $100 deposit wasn’t refunded,, it’s been almost a week no refund . Scam