Sonesta ES Suites New Orleans Downtown Guest Reviews
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Courtney Sun, 11 May 2025
Superb
Stephen Sat, 10 May 2025
Good
Liked: Courteous staff, clean and comfortable room.
Disliked: Breakfast was not very good
Quinn Sat, 10 May 2025
Exceptional
Hernan Fri, 9 May 2025
Awful wifi
Liked: Size of the room
Disliked: No clean service (on demand), not proper for a hotel
Sandy Thu, 8 May 2025
great until the last night
Liked: central to the business district.
Disliked: the fire alarm on th 14th floor did not work, there was a fire on the 4th floor and we had no knowledge of this until one of our team members called us to inform us and urged us to get down to the lobby asap via stairwell. Only to be told that everything was cleared the minute we got down to the lobby
Teneatrice Mon, 5 May 2025
Exceptional
Lakeitha Mon, 5 May 2025
Exceptional
Ellen Mon, 5 May 2025
Convenient (if you don't mind...
Liked: Liked the outdoor patio. Liked the convenient location....close to all the activity (French Quarter/Bourbon St) but yet far enough away that it was quiet. We don't mind walking so the distance to activity was not a problem. We did take the trolley to Amtrack station ...very convenient. Breakfast was great
Anirudh Mon, 5 May 2025
pls dont book this hotel
Disliked: terrible staff charged me double and had and arguing that it was not their fault
Misty Sun, 4 May 2025
Unrestful
Liked: Location, breakfast, clean
Disliked: Alarms going off at 2:52am and we had to rush down stairs to stand in the rain ( 5th floor) and my husband is handicapped with a bad heart. To be told it was nothing go back to room but then the alarm continued for another 55 minutes. So no rest.