Name: Sonesta Irvine John Wayne Airport
Address: 17941 Von Karman Avenue, Irvine, CA
Telephone: (888) 420-1657

Exceptional

Very good

Liked: Good environment
Disliked: So far I did not receive the receipt of payment. I paid via booking, but in booking th eplatform says the recipt is issued by the hotel ... and the hotel did not provide the receipt nor answered my requests.

We had a wonderful mini...

Liked: Clean and friendly service and staff
Disliked: None

Disappointing stay with double charge...

Liked: The location was convenient.
Disliked: The fridge was completely empty, the window was dirty, and the coffee station had spoiled creamers. When I added the creamer to my coffee, I saw a chemical reaction, indicating that it was expired or completely spoiled.Also, I was charged twice: once online through Booking.com, and again at the hotel. This caused a lot of stress and confusion. I have already contacted Booking.com for a refund.

Exceptional

The OC is fab but...

Liked: The beds are awesome! The rooms are decent in size but if you like fresh air that's not the type of hotel. You cannot open any of the windows. The hotel is very close to the John Wayne Airport and 20 mins from Laguna Beach, 25 mins from Newport Beach. If you re into the OC then this hotel is well placed, in a business area by the airport. However, it is far from downtown LA.I found the hotel OK, I would not say excellent value for money as it is extremely expensive for the services you get.The room I stayed in had been recently renovated. I believe the whole hotel has been renovated.
Disliked: Parking rates - $45 dollars/day? Seriously! I did NOT like this, especially that there is absolutely nowhere else to park free in the area. This must be the most expensive hotel parking I have ever had to pay for in my life.Also I did not like that I had to book cleaning with reception every day. The cleaners would not bother even if I put the ticket on the door asking for cleaning. So if you want your room cleaned you need to let reception know and they will book it onto the system.There are no B&B formulae in this hotel.I did not like that we could not open the windows at all.I could not work out the TV - sorry; I tried to add my Netflix account to their TV - impossible; did my headin' and I gave up.