Sonesta Hotel Grand Rapids Airport Guest Reviews
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Timothy, Harrisville, visiting Intersection Grand Rapids
It's not a word, but that's how I describe my stay, fantabulous! All the employees were very nice and helpful. My room was both clean and cozy, the hotel was walking distance to the mall, the movie theater and several great restaurants. Plus, in the parking lot is a Starbucks and across the street is the best doughnut shop ever! There is no doubt that when I come back to Grand Rapids I'm staying at the Ramada Inn.
Liked: Fantabulous!
Elizabeth, Wonder Lake, visiting Orbit Room Grand Rapids
Very nice hotel; good price, good location.
Liked: Affordable.
Disliked: A little slow with check in.
Stephanie, Free Soil, visiting Orbit Room Grand Rapids
Liked: Very clean.
Disliked: Housekeeping was pushy - knocked the first time at 8:30am. 15 minutes later then just tried to walk in.
LaurLa, Flint
We didn't spend much time in our room. It was comfortable. We did like that it was connected to the "Old Chicago" Bar & Grill as it was pouring outside and didn't want to venture out for food. The pizza was AMAZING!
Liked: Very clean and nicely furnished
Disliked: AC unit in our room rattled all night long
Orlando Wed, 13 August 2025
Superb
Corinne Mon, 11 August 2025
WORST HOTEL STAY EVER!!
Liked: I wasn't really happy with any aspect of my stay.
Disliked: I'm going to be contacting the manager or corporate about my issues. First of all, the front desk personnel indicated at 10:30 p.m. that the front doors needed to be locked for "safety." I got a call at 1:30 a.m. from reception asking me to come down to change rooms because the reservation was messed up (I did NOT accommodate them). The noise was ridiculous. There was a group of about 50 people outside hanging out, not part of the hotel.
Kelley Thu, 7 August 2025
It was just okay. Would...
Liked: Location was great. Lobby was beautiful
Disliked: Room was old. TV didn’t workBathroom door was off track and could see into the bathroomNo fan in bathroom Door to fridge was off hingesNo microwave
Olivia Tue, 5 August 2025
Passable
David Sun, 3 August 2025
It was a great place...
Liked: The customer service was excellent
Disliked: I wish the slide in the pool was working and the need free breakfast it would be perfect
Anonymous Sun, 3 August 2025
It was worth it
Julie Thu, 17 July 2025
Superb
Lynda Fri, 11 July 2025
Exceptional
Liked: We had a one bedroom suite.Lots of room and very comfortable The fridge and microwave were nice to have. Starbucks downstairs for coffee and treats.
Disliked: No breakfast offered
Asencion Thu, 10 July 2025
Exceptional
Anonymous Thu, 3 July 2025
Very good