Sonesta Hotel Baltimore Inner Harbor Guest Reviews
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Demi Tue, 22 April 2025
Pleasant
Dylan Tue, 22 April 2025
Good
Lashonda Mon, 21 April 2025
Pleasant
Liked: the hotel was nice
Disliked: no continental breakfast, and the restaurant was closed during weekend
Abrien Mon, 21 April 2025
I will NEVER stay there...
Liked: The housekeeping staff was helpful
Disliked: The girl at the front desk was very disrespectful and agitated because rooms wasn’t ready so she took it out on the customers waiting in the lobby. Kept telling us to go sit down. Wasn’t able to check in until 3:45 I asked to see the manager and she claim to be the manager which I found out later she wasn’t.
Ismael Sun, 20 April 2025
Very good
Liked: Great staff
Disliked: If it incluye breakfast the restaurant must open. The 2 times I try to eat breakfast the restaurant was close.
Caryl Sun, 20 April 2025
Good
Julia Sat, 19 April 2025
Bad
Liked: The front desk were very responsive, but ultimately unable to help me.
Disliked: Horrible stay. The 1st room I was in the toilet didn't work and I had to switch rooms at 9pm. The New room I got moved into was not better. The bathroom was a mess with toilet paper on the floor, wet washcloth in the shower, and body wash container missing. One side lamp by the bed was missing. The freezer in the mini fridge was all iced over. Room was never cleaned in the 3 nights I stayed. Never addressed issues in the bathroom. Tried to speak with a manager multiple times and they were never available.
Carlo Sat, 19 April 2025
Very good
Dominick Sat, 19 April 2025
Short but convenient stay. Walking...
Liked: I like the look of the property
Disliked: Shower head has water rust
Beth Fri, 18 April 2025
Pleasant