Sonesta Essential Des Moines

Very poor

Disliked: Floors in the room were sticky and dirty. My socks got really dirty just walking around in the room. Hair in the bathtub

Pleasant

In and out.. not suitable...

Disliked: It smell in the hallways and I had to switch rooms because my room wasn’t properly clean at and it smelled of urine throughout the room… they need a better cleaning system because that was terrible

Lodging experience

Liked: Close to I-80 & I-35 pool/spa access without kids No extra towels 2 bath, 2 hand & 2 washcloths Fresh fruit bananas, cuties & apples. Cranberry juice
Disliked: Fake eggs, lots of carbs for breakfast. Doors being propped open by cigarette boxes & empty plastic bottle, trash littering the hallways Having to close bathroom door to sit on toilet, door opens in, semi tractor took up multiple parking spaces. Lack of handicapped packing stalls

Clean and comfortable stop close...

Liked: The person at the front desk was friendly and helpful. I was first given a room that smelled like cigarette smoke masked by air freshener. I was immediately given a different room at my request and was entirely happy with the second room.
Disliked: The breakfast was fine for the price of the accomodation but, as I recall, the cups were styrofoam andI really do not like to drink from styrofoam. Others may also feel this way.

Good

Liked: Cost was the best, breakfast was all frozen, pre-cooked. not bad or good, just there.
Disliked: AC made a huge noise, took off the cover put a cloth between the screen to keep it from rattling. ok, after that.

Very good

Liked: We showed up late for breakfast and the woman who was cleaning up was super nice. She allowed us to still grab some breakfast item. She went above and beyond. She’s a keeper

Good

Exceptional