Sonesta Essential Atlantic City West Guest Reviews
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Roman Sat, 9 August 2025
Exceptional
Liked: Facility was nice & clean. Beautiful pool. Staff were all very nice! I'll be back for another stay in the future.
Trish Sat, 9 August 2025
Clean and perfect for my...
Sarah Sat, 9 August 2025
This is a very basic...
Liked: It was clean
Disliked: Terrible breakfast Political sign when you walk into lobby
Jon Sat, 9 August 2025
Pleasant
David Sat, 9 August 2025
It was great until 11...
Liked: I got no help from the staff When my alarm didn't go off, at 1102 am I guess the manager literally beat the door down, not just knocked didn't make a phone call. She beat the door down. !When I opened up the door, she rudely said check out is at 11 I apologized got my stuff together and was gone by 11:20 Now you guys didn't refund my hundred dollar deposit but only gave me $50 I guess cause the 20 minutes I went over 11 o'clock check out I stay at a lot of hotels usually you get a courtesy Not what you guys that lady beat the door down she must've had something in her hand and she was the rudest person I've ever met She threatened to call the cops on me when I asked about my deposit going back on my credit card I will not be staying in your hotel again not because of the hotel because of the staff
Disliked: The staffThere were rude, unfriendly disrespectful And I dare to say a little racist
Anonymous Thu, 7 August 2025
Good for a few days....
Liked: The staff was great!
Disliked: The breakfast is was basic.
Anitsha Thu, 7 August 2025
Good place, good value
Liked: The room was nice and comfortable
Disliked: There was multiple locks of black curly hair left inside of room. Free Breakfast was only bagels and muffins.
Analy Wed, 6 August 2025
Disappointing
Liked: Good amount of stores surround/near hotel.
Disliked: No Sign that designates where you can walk your dog or dog bags in display.
Migdalia Tue, 5 August 2025
We have been going on...
Liked: Location is close to everything , staff were nice other than that this is not the hotel for a family vacation .
Disliked: Trash outside overflowing , Dirty rugs throughout the hotel , looks ran down , beds were so hard , bathroom toilet stays leaking , room had a foul smell. Smell of marijuana throughout the whole second floor. We ended up cutting our vacation a day short due to the awful stay here.
Anonymous Mon, 4 August 2025
Exceptional