Sonesta ES Suites Tucson Guest Reviews
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|5.4 miles from Tucson centre|
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Marina Fri, 11 June 2021
Bernadette Wed, 9 June 2021
Mcindoo Tue, 8 June 2021
Sweep the place and take...
Liked: No breakfast to be had
Cynthia Mon, 7 June 2021
Liked: The room size was quite larger than expected.
Claudia Sun, 6 June 2021
Would not stay here again!!
Disliked: It?s old and outdated!! The air conditioning broke the last night we were there! Called reception they said they didn?t have a 24 hour maintenance person. So I asked to be moved and they said they didn?t have any rooms available! It was about 100 degrees!! They brought me a fan!! Still uncomfortable to sleep with the heat and to top it all of. I heard a knock on my door and when I went to open it, it was a naked drenched homeless woman !!! The receptionist was very unprofessional and not at all helpful. Asked for a credit at least for the last night and they said they couldn?t do anything because I had made my reservation through a third party!! That I should contact them for any credit or reimbursement!!!
Victoria Sat, 5 June 2021
Comforting, spacious will return
Liked: How much we got for the price, we were not expecting the kitchenette, it was like a mini suite.
Disliked: The rug was noticably dirty and stained. The breakfast in a bag was disappointing as well. It's like it was a gas station breakfast.
Anonymous Fri, 4 June 2021
Liked: Staff was wonderful, very pleasant to deal with.
Christina Tue, 1 June 2021
Liked: The roomAnd decorations were nice, kitchen was awesome, all very clean.
Disliked: Instructions for reserving pool were not clear, and were difficult.
Stephanie Mon, 31 May 2021
Disliked: We liked everything!
Matthew Mon, 31 May 2021
Liked: The staff was very nice! The room was awsome
Disliked: The property needs better security.