Exceptional

Good

Disliked: Room cleaning not done for the whole stay.

It was a short stay...

Liked: The office staff was extremely helpful and kind!
Disliked: The pictures did not demonstrate the actual property. The furniture was not clean and appliances were out of date.

Exceptional

Disappointing

Liked: Good breakfast.
Disliked: On arrival at the hotel I asked to cancel my reservation (and noted this on the check-in sheet). I was told that I needed to do this the next morning as the chap didn't know how to do it - on attempting to do this the next day I was told to call booking.com and the hotel could not cancel the booking. On sending a message to booking.com they were unwilling unable to cancel the booking.This doesn't appear to be inline with the booking.com policy.

Exceptional

Exceptional

Liked: property was so beautiful

Amazing

Liked: everything

Superb

Liked: Breakfast had a great variety/ staff friendly/ room was great and clean
Disliked: Breakfast could have been hotter