Sonesta ES Suites Toronto Markham

The stay was alright for...

Liked: There is a decent sized swimming pool and a nice patio in the back. The breakfast was good, except when they ran out of forks.
Disliked: Our bed sheets were ripped, the TV didn’t work, the stove didn’t work, shower pressure was bad, the phone didn’t work. When I spoke with the front desk, they didn’t offer me any help, just told me to talk to someone the next time I stay. Like they think I’ll be staying again.

Good

I would highly recommend

Liked: Very clean, beds are comfortable, staff members were helpful and extremely kind.
Disliked: Those chairs at the table in the room! I think I stubbed my toe about 15 times hahaha

Superb

Very poor

Very good

Exceeded my expectations

Liked: Location & cleanliness & modern furniture
Disliked: Long walk to my room suite

Superb

Liked: The property was beautiful. The room was spacious, nice and clean. I was not expecting the items provided in the kitchen area, so it was a nice surprise. The outside area was beautiful.
Disliked: I think there should have been a second meat option at breakfast for guests that do not eat pork. Each morning there was only a pork option.

Superior customer service and felt...

Liked: The staff was amazing David, Orna and Ashrad were over and beyond The pool and the courtyard are Beautiful I can’t wait to go back and neither can my kids
Disliked: NOTHING