Sonesta ES Suites Tempe

Superb

Liked: Loved having separate bedrooms with bathrooms, a nice sitting area, and a nice kitchen. Air conditioning was great for Phoenix weather! Will stay here again.
Disliked: Some road noise.

Okay

Liked: It had two king size beds
Disliked: I called several times regarding restroom but it was unsuccessful.

Superb

Never will I book here...

Liked: Nothing everything was terrible
Disliked: The room was dirty and our blankets were ripped and there were no light bulbs in the kitchen I called 4 times until someone at the front desk answered

Very expensive

Liked: Quiet
Disliked: So so many hidden fees and added on fees that they do not tell you about! Cost us $600 for 3 days and each day had to check out and back in and pay a security fee. They also make you pay $40 to have a late checkout! Front desk was very rude to us when we asked to speak with a manager she said she’s not here and won’t approve over the phone. Never visiting here again! Also No soap to wash your hands

Passable

Horrible stay

Liked: The room was big
Disliked: When arrived i went to check in got key went to room wouldn't open went back to front desk got another key wouldn't open again went to desk again and person at desk came with me he tried to open couldn't then went back got a different room went to room 96 degrees in the room turned on a waited nothing again to front desk got another room and finally was able to relax since it took an hr or more just to get into a room at 2am Bull crap then I haven't got my 100 refund and was charge an extra day when I called to get help with the charges they couldn't find me in the system tried to talk to my bank and said they couldn't help so glad I got my money taken from me about 200$ thanks

Exceptional

Exceptional