Exceptional

Liked: The room was very clean. The staff was very friendly. They provided a hot breakfast, not just continental.
Disliked: The rooms were a little dark. My room was way in the back, and little far from the pool and breakfast area.

Good

Liked: How fast they sprayed for the ants after telling them about the issue.
Disliked: Pee on base of toilet and dead bugs on floor. And ants in kitchen.

Liked: Size
Disliked: Parties were being thrown all night in hotel rooms next door. We got no sleep and the staff didn't care there was 16 people in a hotel room only meant for 4 people.

Excellent for family travel.

Liked: Options for vegetarians via oatmeal and toppings were appreciated. Staff went above and beyond!

We really enjoyed ourstay at...

Liked: The rooms were beautiful and very clean. The breakfast was delicious and so convenient. The staff was extremely helpful. we really enjoyed staying here for the week. Whenever we have an opportunity to stay at another Sonesta We will take the opportunity.

Exceptional

Liked: Beautiful room. VERY quiet.
Disliked: Appeared our room may have recently been 'refreshed' - paint on the tile and messy caulk not all removed.

Good

Liked: Everything was good
Disliked: Money came up missing after housekeeping.

Fabulous

Exceptional